For any maintenance and repairs, please fill out and submit the form below, providing as much detail about the issue as possible, including uploading photos and videos of the problem. If your issue is related to an appliance, please include the make, model, and serial number.
If your issue is considered an urgent repair, please contact our office immediately at 02 9647 4303, and we will address your concern as promptly as we can. If the problem occurs outside of our business hours, please call our office and follow the prompts to be transferred to our after-hours emergency line. If you are unable to reach us, you can refer to our list of emergency tradespeople.
Please note that if it is determined that the issue is caused by you, whether accidentally or deliberately, you will be responsible for the cost of the repair. This also includes user error.